PRIVACY POLICY

At NOLA Beauty, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

NOLA Beauty
Email: hello@nola-beauty.com
We are responsible for the personal data you provide when using our booking services.

2. What Information We Collect

When you make a booking or contact us, we may collect:

Full name
Contact details (email address, phone number)
Booking details (services, dates, times)
Payment details (processed securely through our payment provider)
Health information (only when relevant for treatments, e.g. allergies/contraindications, collected through intake forms)

3. How We Use Your Data

We process your personal data in order to:

Manage and confirm bookings
Provide treatments and services
Send important information about your appointment
Handle payments and invoices
Comply with legal and tax obligations

4. Legal Basis for Processing

We process your personal data based on:

Contract: To provide the services you book with us
Consent: For optional health/intake forms, newsletters, or marketing communication
Legal obligation: To meet tax, accounting, or regulatory requirements

5. How We Store & Protect Data

Your personal data is stored securely and only for as long as necessary to provide services or comply with legal obligations.
Health data is considered sensitive and is handled with extra care, accessible only to authorized staff.
We use secure booking and payment systems to protect your information.

6. Sharing of Data

We do not sell or trade your personal data.
We may share your information only with:

Trusted service providers (e.g. booking or payment platforms) under strict data protection agreements
Authorities when legally required

7. Your Rights (under GDPR)

You have the right to:

Access your personal data
Request corrections or deletion
Withdraw consent at any time (for marketing/optional data)
Request restriction or objection to processing
Data portability (receive your data in a structured format)

To exercise your rights, contact us at hello@nola-beauty.com.

8. Retention

Client booking and contact information: kept for up to 5 years (for tax/accounting obligations).
Health/intake forms: kept only as long as relevant for treatment history, then securely deleted.

9. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at:
hello@nola-beauty.com

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with your local Data Protection Authority.